The handbook for working with difficult groups :

The handbook for working with difficult groups : how they are difficult, why they are difficult and what you can do about it / edited by Sandy Schuman. - 1st ed. - San Francisco, CA : Jossey-Bass, c2010. - liii, 422 p. : ill. ; 25 cm. - The Jossey-Bass business & management series . - Jossey-Bass business & management series. .

Includes bibliographical references (p. 367-400) and indexes.

9780470190388 (cloth) 0470190388 (cloth)

2009051940

GBB001927 bnb

015455188 Uk


Conflict management.
Interpersonal relations.
Interpersonal conflict.
Teams in the workplace.

HD42 / .H357 2010

658.3/145 / HAN

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