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Garvin, David A.

Managing quality : the strategic and competitive edge / David A. Garvin. - New York : London : Free Press ; Collier Macmillan, c1988. - xiv, 319 p. ; 25 cm.

Includes index.

Bibliography: p. 251-309.

ISBN: 0029113806

LCCN: 87015145

Subjects--Topical Terms:
Quality of products--Management.--United States
Quality assurance--Management.--United States
Quality of products--Management--Case studies.--United States
Quality assurance--Management--Case studies.--United States
Quality of products--Management.--Japan
Quality assurance--Management.--Japan
Quality of products--Management--Case studies.--Japan
Quality assurance--Management--Case studies.--Japan

LC Class. No.: HF5415.157 / .G37 1988

Dewey Class. No.: 658.5/62