Interpersonal skills in organizations / Suzanne C. De Janasz, Karen O. Dowd, Beth Z. Schneider.
Material type: TextPublication details: Boston : McGraw-Hill Irwin, c2009. Edition: 3rd edDescription: xxii, 441p. : ill. ; 27cmISBN: 9780073405018 (alk. paper); 0073405019 (alk. paper)Subject(s): Organizational behavior | Psychology, Industrial | Interpersonal relationsDDC classification: 158.7 LOC classification: HD58.7 | .D415 2009Online resources: Publisher description | Table of contents only
Contents:
Journey into self-awareness -- Self-disclosure and trust -- Establishing goals consistent with values and ethics -- Self-management -- Understanding and working with diverse others -- The importance and skill of listening -- Conveying verbal messages -- Persuading individuals and audiences -- Negotiation -- Building teams and work groups -- Managing conflict -- Achieving business results through effective meetings -- Facilitating team success -- Making decisions and solving problems creatively -- Power and politicking -- Networking and mentoring -- Coaching and providing feedback for improved performance -- Leading and empowering self and others -- Project management.
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HD87.55 .R873 1998 Management planning in open market condition/ | HD172 .L45 1985 The price system and resource allocation/ | HD587 .D415 2009 Interpersonal skills in organizations / | HD587 .D415 2009 Interpersonal skills in organizations / | HD587 .D415 2009 Interpersonal skills in organizations / | HD767.9 .P36 1990 A child's world : | HD767.9 .P36 1990 A child's world : |
Includes bibliographical references and index.
Journey into self-awareness -- Self-disclosure and trust -- Establishing goals consistent with values and ethics -- Self-management -- Understanding and working with diverse others -- The importance and skill of listening -- Conveying verbal messages -- Persuading individuals and audiences -- Negotiation -- Building teams and work groups -- Managing conflict -- Achieving business results through effective meetings -- Facilitating team success -- Making decisions and solving problems creatively -- Power and politicking -- Networking and mentoring -- Coaching and providing feedback for improved performance -- Leading and empowering self and others -- Project management.
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