Conflict coaching : conflict management strategies and skills for the individual / Tricia S. Jones, Ross Brinkert.
Material type:
TextPublication details: Los Angeles : Sage Publications, c2008. Description: xxii, 322 p. : ill. ; 23 cm. + 2 CDSISBN: 9781412950824 (cloth); 1412950821 (cloth); 9781412950831 (pbk.); 141295083X (pbk.)Subject(s): Conflict management | MediationDDC classification: 303.6/9 LOC classification: HM1126 | .J66 2008Online resources: Table of contents only | Contributor biographical information | Publisher description 
Books
| Current library | Call number | Copy number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|---|
| The Iddi Basajjabalaba Memorial Library Postgraduate Library | HM1126 .J66 2008 (Browse shelf(Opens below)) | 001 | Available | Material is available in hard copy | 2016-1150337476 | |
| The Iddi Basajjabalaba Memorial Library Postgraduate Library | HM1126 .J66 2008 (Browse shelf(Opens below)) | 002 | Available | Material is available in hard copy | 2016-1150337477 |
Includes bibliographical references (p. 295-306) and index.
Section 1: Introducing Conflict Coaching -- Conflict coaching: conflict management strategies and skills for the individual -- The comprehensive conflict coaching model -- Section 2: Conducting Conflict Coaching -- Stage one: discovering the story -- Stage two: the identity perspective -- Stage two: the emotion perspective -- Stage two: the power perspective -- Stage three: crafting the "best" story -- Stage four: communication skills: confrontation, confirmation, and comprehension -- Stage four: the conflict styles opportunity -- Stage four: the negotiation opportunity -- Stage four: coordinating coaching with other conflict processes -- The parallel process: learning assessment in conflict coaching -- Section 3: Integrating Conflict Coaching Into Your Practice -- Needs assessment and program evalutation for conflict coaching -- The future of conflict coaching.
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