TY - BOOK AU - Russell,Roberta S. AU - Taylor, Bernard W. TI - Operations management: focusing on quality and competitiveness SN - 0130130923 AV - TS155 .R755 2000 U1 - 658.5 22nd ed. PY - 2000/// CY - Upper Saddle River PB - Prentice-Hall KW - Production management KW - Quality control N1 - Includes bibliographical references and index ER -