TY - BOOK AU - De Janasz,Suzanne C. AU - Dowd,Karen O. AU - Schneider,Beth Z. TI - Interpersonal skills in organizations SN - 9780073405018 (alk. paper) AV - HD58.7 .D415 2009 U1 - 158.7 22 PY - 2009/// CY - Boston PB - McGraw-Hill Irwin KW - Organizational behavior KW - Psychology, Industrial KW - Interpersonal relations N1 - Includes bibliographical references and index; Journey into self-awareness -- Self-disclosure and trust -- Establishing goals consistent with values and ethics -- Self-management -- Understanding and working with diverse others -- The importance and skill of listening -- Conveying verbal messages -- Persuading individuals and audiences -- Negotiation -- Building teams and work groups -- Managing conflict -- Achieving business results through effective meetings -- Facilitating team success -- Making decisions and solving problems creatively -- Power and politicking -- Networking and mentoring -- Coaching and providing feedback for improved performance -- Leading and empowering self and others -- Project management UR - http://www.loc.gov/catdir/enhancements/fy0808/2007051631-d.html UR - http://www.loc.gov/catdir/enhancements/fy0808/2007051631-t.html ER -