TY - BOOK AU - Hansen,Gregory A. TI - Automating business process reengineering: using the power of visual simulation strategies to improve performance and profit SN - 0135769841 AV - HD58.8 .H3633 1997 U1 - 658.4 22nd ed. PY - 1997/// CY - Upper Saddle River, N.J. PB - Prentice-Hall KW - Organisational change KW - Computer simulation KW - Organisational effectiveness KW - Quality control KW - Industrial management N1 - Includes bibliographical references and index ER -