TY  - BOOK
AU  - Lang,Michael D.
AU  - Taylor,Alison
TI  - The making of a mediator: developing artistry in practice 
SN  - 0787949922
AV  - HD42 .L36 2000
U1  - 658.4/053 21
PY  - 2000///
CY  - San Francisco
PB  - Jossey-Bass
KW  - Conflict management
KW  - Mediation
N1  - Includes bibliographical references (p. 243-249) and index
UR  - http://www.loc.gov/catdir/bios/wiley042/99050521.html
UR  - http://www.loc.gov/catdir/description/wiley034/99050521.html
UR  - http://www.loc.gov/catdir/toc/onix06/99050521.html
ER  -