TY - BOOK AU - Garvin,David A. TI - Managing quality: the strategic and competitive edge SN - 0029113806 AV - HF5415.157 .G37 1988 U1 - 658.5/62 19 PY - 1988/// CY - New York, London PB - Free Press, Collier Macmillan KW - Quality of products KW - United States KW - Management KW - Quality assurance KW - Case studies KW - Japan N1 - Includes index; Bibliography: p. 251-309 UR - http://www.loc.gov/catdir/samples/simon031/87015145.html UR - http://www.loc.gov/catdir/description/simon032/87015145.html UR - http://www.loc.gov/catdir/enhancements/fy0707/87015145-t.html UR - http://www.loc.gov/catdir/enhancements/fy0707/87015145-b.html ER -