Leadership communication as citizenship : give direction to your team, organization, or community as a doer, follower, guide, manager, or leader / John O. Burtis, Paul D. Turman.

Includes bibliographical references (p. 227-238) and index.

UNDERSTANDING YOUR POWER AS A DIRECTION-GIVER. So you want other people to work well together? --Distinguish between three direction-giving options: doing, following and guiding well -- Understand that other direction-giving options may be needed: managing of loading well -- DEVELOP YOUR OWN STRATEGIES FOR GIVING DIRECTION WELL. Using leadership theory and research to prepare yourself to give direction -- Develop a framework and position yourself for giving direction -- DEVELOP YOUR COMMUNICATION SKILLS TO ENHANCE YOUR DIRECTION-GIVING. Figure out how to communicate effectively -- Shape effective experiences and expectations for citizenship in your group -- USE STORIES TO UNITE YOUR GROUP'S EFFORTS. Help shape the story of your organization, team, or community -- Develop the framing skills needed by every direction-giver -- Leadership vision can be a crisis-based direction-giving story.