Companion book to: Skills for communicating with patients / Jonathan Silverman, Suzanne Kurtz, and Juliet Draper. 2nd ed. 2005

Includes bibliographical references (p. [339]-358) and indexes

introduction -- pt. 1 An overview of communication skills teaching and learning -- 1 The "why"" a rationale for communication skills teaching and learning -- 2 The "what": defining what we are trying to teach and learn -- 3 The "how": principles of how to teach and learn communication skills -- 4 Choosing and using appropriate teaching methods -- pt. 2 Communication skills teaching and learning in practice -- 5 Analysing interviews and giving feedback in experiential teaching sessions -- 6 Running a session: facilitating communication skills teaching in different learning contexts -- 7 Running a session: facilitation tools to maximise participation and learning -- 8 Running a session: introducing research and theory; expanding and consolidating learning -- pt. 3 Constructing a communication skills curriculum -- 9 Principles of designing communication skills curricula -- 10 Specific issues of communication curriculum design at different levels of medical education -- 11 Assessing learners' communication skills -- 12 Enhancing faculty development for communication skills teaching -- 13 Constructing a curriculum the wider context -- Appendices -- References -- Index -- Author index