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1.	Image from Google Jackets	Beyond reengineerings : how the process - centered organisation is changing our work and our lives / Michael Hammer by Hammer, Michael, 1948- Edition: 1st ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: N.Y. : Harpercollins, c1996 Availability: Items available for loan: The Iddi Basajjabalaba Memorial Library (1)Call number: HD58.87 .H36 1996. Place hold Save to lists Add to cart (remove)
2.	Image from Google Jackets	Telephone techniques / Dorothy A. Neal. by Neal, Dorothy A Material type: Text; Format: print ; Literary form: Not fiction Publication details: Lake Forest, Ill: Glencoe, c1991 Availability: Items available for loan: The Iddi Basajjabalaba Memorial Library (14)Call number: HF5541.T4 N43 1991, ... Place hold Save to lists Add to cart (remove)
3.	Image from Google Jackets	Phone skills for the Information Age / Dorothy Maxwell. by Maxwell, Dorothy. (Dorothy A.) Edition: 3rd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill/Irwin, c2006 Online resources: Publisher description Table of contents only Availability: Items available for loan: The Iddi Basajjabalaba Memorial Library (10)Call number: HF5541.T4 M39 2006, ... Place hold Save to lists Add to cart (remove)

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