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	1.		Image from Google Jackets	Total quality and productivity management in health care organizations / Vincent K. Omachonu. by Omachonu, Vincent K Material type: Text; Format: print ; Literary form: Not fiction Publication details: Milwaukee, Wis. : Norcross, Ga. : American Society for Quality Control ; Industrial Engineering and Management Press, Institute of Industrial Engineers, c1991 Availability: Items available for loan: The Iddi Basajjabalaba Memorial Library (1)Call number: RA971 .O45 1991. Place hold Save to lists Add to cart (remove)
	2.		Image from Google Jackets	Are you being served? : new tools for measuring service delivery / edited by Samia Amin, Jishnu Das, Markus Goldstein. by Amin, Samia, 1980- Das, Jishnu Goldstein, Markus P, 1970- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Washington, DC : The World Bank, c2008 Online resources: Table of contents only Availability: Items available for loan: The Iddi Basajjabalaba Memorial Library (1)Call number: RA399.D44 A74 2008. Place hold Save to lists Add to cart (remove)

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